The use of multi-channel customer service is already a reality in retailers’ stores. However, although it seems simple and practical, as it happens with e-commerce, there are many Omnichannel challenges in...

Have you ever faced difficulties in logistics management? Lack of technical training of professionals, limited resources, inadequate transportation, are some of the challenges that logistics professionals in Brazil face daily....

In today’s complex multi – channel scenario many retailers are searching for a competitive advantage to reduce costs and improve their sales. Consumers have not only become more demanding, but...